1. In MyStireya d.o.o. we are aware of the importance of personal data protection, so we strive for the highest level of personal data protection of website users. We are obliged to act in accordance with the regulations governing the field of personal data protection, including the current EU General Data Protection Regulation, the Personal Data Protection Act and the Electronic Communications Act. The purpose of this privacy policy is to inform individuals – users of the website – for what purposes the personal data, collected on the website are used, what the individual’s rights are and how he can enforce them.


  1. The seller collects personal data of customers in the extent, necessary to fulfill its obligations, to inform about new products, promotional products, delivery of promotional materials, improve customer relations and verify other data, necessary for online shopping. Upon registration, the user personally agrees to the processing of personal data for the above listed purposes. The user also agrees that the seller can send him a text message and / or e-mail and / or call by phone, and deliver the materials to his home address, which will inform him about the benefits and news in his offer.


  1. The user’s personal data are protected in accordance with the Personal Data Protection Act and the seller may not pass them on to third parties in any way. We provide the necessary personal data only to business partners to realize the delivery of your order or for the purpose of sending printed advertising materials. The customer has the right to request the correction, amendment or supplementation of inaccurate, incomplete or non-updated data and may contact the company’s representative with any questions regarding the protection of personal data.


  1. Seller warrants that it will not pass on the email address and other information about the user to third parties, legal or natural, without his consent. From the above specified is excluded the access by authorized services of the executive power of Slovenia for the purposes of the investigation in accordance with a valid court decision.


  1. Seller is not responsible for accidental error or error due to force majeure or other objective circumstances that could inadvertently violate the user’s data protection, but ensures that the error will be rectified as soon as possible.


  1. The seller cannot guarantee that the information on the website will be error-free. If an error occurs, report it to your company representative so that we can correct it as soon as possible. If the seller in good faith is convinced that he has noticed a serious defect, he may delete or amend it.
  2. The retention period of personal data depends on the basis and purpose of processing each category of personal data. Personal data are stored only for as long as it is prescribed or allowed and necessary to achieve the purpose for which they were collected or further processed. Personal data shall be deleted, destroyed, blocked or anonymised after the purpose of processing has been fulfilled, unless there is no other legal basis or if this is necessary for the enforcement, implementation or defense of legal claims.


  1. Data on the processing of personal data may be requested by exercising the right of access. If you do not agree to the processing of personal data that takes place on the basis of our legitimate interests, or if you do not want your personal data to be used for direct marketing purposes, you have the right to object to the processing of your personal data. If you wish to cease the use of your personal data, send us a written request that allows your identification. Send a written request by e-mail, which is listed under the company’s contacts. Anytime you have the right to lodge a complaint with the personal data protection supervisory body: Information Commissioner, Zaloška 59, 1000 Ljubljana.


  1. Your consent to the processing of personal data for purposes, described in this information is voluntary. You can limit or revoke your consent to the processing of data at any time by notifying us in written. After revoking your consent to the processing of your personal data, we will process only those data relating to you, that we will be required to fulfill legal obligations, to perform a contract or to complete open deals from a business relationship.


  1. We mostly obtain personal information directly from you through our website / store. We can also get some other information from our partners, e.g. banks, post Slovenia Post Office or other transport companies (DHL, GLS, TNT, ..). We mostly process personal data that you provide to us directly as part of ordering procedure of products and services. We also obtain personal information directly from you by monitoring your online habits while browsing our online store or reading our emails. If you make a purchase from us, we may receive additional information about your orders from banks and transport partners in connection with the purchase and sale. These data are: e.g. information on your account number, successful payments or delivery and receipt of goods.


  1. If you use our services, we collect various types of your information, such as your username and password, your contact information and other settings. We follow what items you view in our online store, through which device and which of our offers sent via e-mail, you were interested. Based on this, we create additional information so that we can provide you with offers of your choice and so that we can further improve our online store and services in the future. If you make a purchase or create an account with us, we also process your name and surname, your orders and the data you set up in your account.We process the following personal data:
    1. Identification data, comprising in particular the name and surname, username and password. In case you are a legal entity, we also obtain your VAT ID.
    2. Contact information, which includes personal data with the help of which we can contact you: e-mail address, telephone number, delivery address and invoice, as well as information about your profiles on social networks.
    3. Information about your orders, which includes information about the ordered items and the method of payment, including the bank account number, as well as information about complaints.
    4. Information about your web habits, including statistics on browsing our website, namely: information about the products and services you are looking for, links you click on, how to search and navigate our website and information about devices , from which you access the web, such as IP address and associated location, device ID, its technical parameters, such as operating system, version, screen resolution, selected browser and version thereof, and data obtained from cookies and similar technologies to identify devices.
    5. Information about your behaviorin connection with reading the messages we send you: time of viewing the message, time of response to the message, information about the devices from which you access the Internet, such as IP address and associated location, device ID, its technical parameters such as operating system, version, screen resolution, selected browser and version.
    6. Derived data, including personal data obtained from your settings, data on items you buy from us, data on your online habits and behavior in connection with reading the messages we send you; these are mainly data on gender, age, financial situation, consumer habits and attitudes towards various items and services.


  1. We reserve the right to change or supplement this General Information in the field of personal data protection.